1.8 KiB
Set up MIB
Maldives Islamic Bank doesn't let you reset your authenticator from the app. The only way to get a new OTP seed is to ask customer care, and then wait. And wait some more.
Note
You need patience, a working email address and a small amount of faith. Results may vary.
How to do it
-
Contact customer care
Get in touch with MIB customer care and ask them to reset your authenticator and send you a new secret key. -
Perform the summoning ritual
Light a candle, face the direction of the nearest MIB branch and chant "please reply, please reply" three times. Offering a cup of tea to the ticket gods is optional but recommended. -
Wait for the email
MIB emails you the new secret key. Eventually. Check your inbox, then check your spam folder, then check your inbox again. -
Wait more
Still nothing? This is normal. Refresh your inbox. Touch grass. Refresh your inbox again. -
Perform another ritual
Repeat step 2, but with two candles this time. If it has been a few working days, a polite follow-up to customer care also works, and is less of a fire hazard. -
Add the seed to Thijooree
Once the email arrives, copy the secret key from it. Open Thijooree, go to the faisanet sign-in screen and paste the key into OTP Seed (TOTP Secret). The Current OTP appears below it.
Log in to Thijooree
Once the key is in, in Thijooree:
- Enter your MIB Username and Password.
- Tap Login.
Tip
Already have your MIB account in Google Authenticator or Bitwarden? Skip the rituals entirely and see Export from Google Authenticator or Export from Bitwarden.
Warning
The secret key gives full access to your OTP codes. Don't share it, and delete the email once you have logged in.