From 41e7bc70e9a1e31d38d0b884e22e6e8ae45f6cc4 Mon Sep 17 00:00:00 2001 From: Shihaam Abdul Rahman Date: Sat, 26 Sep 2026 19:56:26 +0500 Subject: [PATCH] update docs --- docs/thijooree/faq/totpseed/02-setup-mib.md | 40 ++++++++++++++++++++- 1 file changed, 39 insertions(+), 1 deletion(-) diff --git a/docs/thijooree/faq/totpseed/02-setup-mib.md b/docs/thijooree/faq/totpseed/02-setup-mib.md index ef07220..09c6597 100644 --- a/docs/thijooree/faq/totpseed/02-setup-mib.md +++ b/docs/thijooree/faq/totpseed/02-setup-mib.md @@ -1 +1,39 @@ -## pending docs +# Set up MIB + +Maldives Islamic Bank doesn't let you reset your authenticator from the app. The only way to get a new OTP seed is to ask customer care, and then wait. And wait some more. + +> [!NOTE] +> You need patience, a working email address and a small amount of faith. Results may vary. + +## How to do it + +1. **Contact customer care**
+ Get in touch with MIB customer care and ask them to reset your authenticator and send you a new secret key. + +2. **Perform the summoning ritual**
+ Light a candle, face the direction of the nearest MIB branch and chant *"please reply, please reply"* three times. Offering a cup of tea to the ticket gods is optional but recommended. + +3. **Wait for the email**
+ MIB emails you the new secret key. Eventually. Check your inbox, then check your spam folder, then check your inbox again. + +4. **Wait more**
+ Still nothing? This is normal. Refresh your inbox. Touch grass. Refresh your inbox again. + +5. **Perform another ritual**
+ Repeat step 2, but with two candles this time. If it has been a few working days, a polite follow-up to customer care also works, and is less of a fire hazard. + +6. **Add the seed to Thijooree**
+ Once the email arrives, copy the secret key from it. Open Thijooree, go to the **faisanet** sign-in screen and paste the key into **OTP Seed (TOTP Secret)**. The **Current OTP** appears below it. + +## Log in to Thijooree + +Once the key is in, in Thijooree: + +1. Enter your MIB **Username** and **Password**. +2. Tap **Login**. + +> [!TIP] +> Already have your MIB account in Google Authenticator or Bitwarden? Skip the rituals entirely and see [Export from Google Authenticator](03-export-googleauthenticator.md) or [Export from Bitwarden](05-export-bitwarden.md). + +> [!WARNING] +> The secret key gives full access to your OTP codes. Don't share it, and delete the email once you have logged in.